Managed IT Services

Technology should help your business operate efficiently, securely and reliably, not create unnecessary interruptions.

TGS IT Solutions provides Managed IT Services in Melbourne for small and medium businesses, schools and growing organisations. We take a proactive approach to managing your technology, helping reduce downtime, strengthen cybersecurity and give your team access to reliable IT support when they need it.

From everyday helpdesk support and Microsoft 365 administration to networks, cybersecurity, cloud services and backup solutions, we can manage your day-to-day IT environment while helping you plan for future technology needs.

Our goal is simple: keep your technology working so you can focus on your business.

Proactive IT Support

Security & Protection

Why Choose Managed IT Services?

Managing IT shouldn't take time away from running your business. With TGS IT Solutions managing your technology, you gain access to ongoing technical expertise, proactive maintenance and responsive support without needing to build a complete internal IT department.

• Reduce IT Downtime
• Fast IT Support
• Improve Cybersecurity

• Predictable IT Management
• Access Experience IT
• Plan for Growth

Frequently Asked Questions

• 01. What are Managed IT Services?
  Managed IT Services involve outsourcing the ongoing management and support of your organisation's technology to a Managed Service Provider (MSP). This can include helpdesk support, Microsoft 365, cybersecurity, networking, backups, cloud services, device management and proactive monitoring.
• 02. What does a Managed Service Provider do?
  A Managed Service Provider helps maintain, monitor and support your organisation's technology. Instead of only fixing problems after something breaks, an MSP takes a proactive approach to keeping systems secure, updated and reliable.
• 03. How much do Managed IT Services cost in Melbourne?
  The cost depends on factors such as the number of users and devices, your infrastructure, cybersecurity requirements and the level of support required. TGS IT Solutions can assess your environment and recommend a managed IT solution based on your organisation's actual requirements.
• 04. Do you provide both remote and onsite IT support?
  Yes. Many everyday IT problems can be resolved quickly through remote support. When physical assistance is required for networking, hardware, infrastructure or other technical issues, onsite support can also be provided across Melbourne.
• 05. Can you manage our Microsoft 365 environment?
  Yes. TGS IT Solutions can assist with Microsoft 365 administration, Exchange Online, Teams, SharePoint, OneDrive, licensing, user management, Multi-Factor Authentication and security configuration.
• 06. Can you support a business without an internal IT team?
  Yes. Managed IT Services are particularly useful for small and medium businesses that rely heavily on technology but don't require a full internal IT department. TGS IT Solutions can effectively become your outsourced IT team.
• 07. Can you work alongside our existing IT staff?
  Yes. We can also complement an existing internal IT team by providing additional expertise, project assistance, infrastructure support or additional technical capacity when required.
• 08 .Do you provide cybersecurity as part of Managed IT Services?
  Cybersecurity is an important part of modern IT management. Depending on your requirements, this can include endpoint protection, Microsoft 365 security, Multi-Factor Authentication, email security, patch management, backup and other security controls.
• 09 .How do we get started?
  Start with a conversation. TGS IT Solutions can review your current IT environment, discuss the challenges you're experiencing and recommend practical improvements based on your organisation's requirements.
  
  Contact TGS IT Solutions today to arrange a free IT consultation. We'll discuss your current IT environment, understand your challenges and recommend practical solutions for your business.